ANSWERS FOR YOUR RV QUESTIONS
LOOKING FOR A DIFFERENT FAMILY VACATION?
DO YOU NEED A SPECIAL DRIVER'S LICENSE?
You do not need a special driver’s license. All you need is a valid class D drivers license.
HOW MUCH DOES A RENTAL COST?
It varies depending on the type.
- The drivable vehicles start at $200/n before taxes, insurance, and prep
- Towable trailers start at $100/n before taxes, insurance, and prep
THIS IS MY FIRST TIME. DO YOU HAVE TRAINING?
Yes, we have a library of training videos that we encourage you to watch prior to pick-up. They are located on the website. We also have a required training course that we schedule for you on your pick-up. It normally takes about an hour.
CAN WE DO THE TRAINING COURSE A DAY OR TWO EARLY?
Yes, when the scheduler calls you (normally a couple of days before pick up), at that time you can request an early training. We normally can accommodate; availability does fluctuate. We also recommend that you book an extra day to give yourself enough time to get familiar with the RV, and time to pack properly. We find this to be a tremendous help. Our family always takes an extra day to pack and prep the RV before our vacations and trips.
WHAT ARE YOUR HOURS?
Typical business hours are Monday through Friday from 8 am to 5 pm, Saturdays from 9 am to 3 pm, and closed Sundays. Check Google for most up-to-date business hours – they do change from time to time depending on holidays, etc.
WHAT KIND OF RV'S DO YOU RENT?
Our fleet primarily consists of mid-size Class C RVs (the ones with a bunk in the front). They range from 22ft to 31ft. We also have a variety of Class A, Class B, and towable trailers
HOW CAN I PAY FOR A RENTAL?
We accept all major credit cards. Sorry, we can no longer accept checks or cash.
You can either book using our online reservation system or call us directly at (843) 901-4789.
HOW IS MY RENTAL INSURED?
So we offer three levels of insurance you purchase with each rental.
CAN WE USE OUR PERSONAL INSURANCE?
The only insurance we can accept outside of the insurance offered by Wheelbase is USAA. We could need an insurance binder from USAA. Please contact an associate at Paradise RV to request an Insurance Binder Request Form to submit to USAA.
WHAT ARE THE MILEAGE COSTS?
Currently, we are offering 150 miles per day with $0.45/mile after. However, mileage does fluctuate depending on season and promotions. The maximum amount of miles in one rental is 6,000. Anything over 6,000 adds a $500 anti-wear fee, and $0.50/mile.
IS THERE A CHARGE FOR THE GENERATOR?
Yes, currently we offer 4 hours of generator per day and $4/hour after. Unused hours do rollover to the next day. I.e. if you book for 10 days you get a total of 40 hours of generator use.
WHAT DEPOSITS ARE REQUIRED?
- To book and reserve an RV a 45% deposit is required. The remaining balance is drafted 7 days prior to pick up. Reminders will be sent to your email before drafting.
- Additionally, each RV has a refundable damage deposit. They range from $700 to $1500 depending on the year, make, and model of RV.
WHAT CONSTITUTES A "RENTAL DAY"?
Similar to a hotel rental; Rental Day is based on the number of nights the vehicle is used. Each night constitutes a day.
Get started with our introduction video.
Then view the details in the videos below.